New CQC Partnership Enhances Provider Verification
We're proud to announce our enhanced partnership with the Care Quality Commission to provide families with real-time inspection data and ratings.
New CQC Partnership Enhances Provider Verification
We're proud to announce our enhanced partnership with the Care Quality Commission (CQC) to provide families with real-time inspection data and ratings.
What's New?
Our platform now features:
- Real-Time Ratings: Instantly see the latest CQC ratings for all registered providers
- Detailed Inspection Reports: Access comprehensive inspection summaries directly on provider profiles
- Rating History: Track how providers have performed over time
Why This Matters
Choosing a care provider is one of the most important decisions a family can make. With our enhanced CQC integration, you can:
- Make informed decisions based on official inspection data
- Compare providers using standardized quality metrics
- Have peace of mind knowing all listed providers are CQC registered
Quality Categories
We display ratings across all five CQC quality categories:
| Category | What It Measures |
|---|---|
| Safe | Protection from abuse and avoidable harm |
| Effective | Care that achieves good outcomes |
| Caring | Staff that treat people with compassion |
| Responsive | Services organized around individual needs |
| Well-led | Leadership and management quality |
Commitment to Quality
This partnership reinforces our commitment to connecting families with only the highest quality care providers. Every provider on Hello Carer must maintain their CQC registration in good standing.
For more information about how we verify providers, visit our Trust & Safety page.